A ‘service animal’ is defined as “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.” Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at Disco Presents festivals. Please note that all service dogs, including those from out of state, are subject to local dog ordinances, which include a valid rabies certificate.

For patrons with disabilities who wish to bring their legitimate service animal to Disco Presents festivals, Disco Presents asks that you review and follow the policies outlined below:

• Service animals must be accompanied by the handler with the disability at all times.
• Service animals must be under the control and supervision of their handler at all times.
• Service animals are not permitted to be left unattended under any circumstances.
• Handlers are required to be prepared for and clean up after, their animals at all times.
• We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venue if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
• All service animals must be credentialed by the Disco Presents festivals staff (see Service Animal Procedures).

All patrons with disabilities attending Disco Presents festivals this year with a service animal will need to have that animal credentialed by Disco Presents festivals staff before entering the main gate. This process will be performed quickly and respectfully by Accessibility Staff.

When you arrive at Disco Presents festivals, please visit the Access Tent near the main gate. Staff will speak with you, record your contact information, and provide a collar tag for your service animal. Security/Staff will be on the lookout for all animals to have a properly credentialed Disco Presents festival collar tag.

Remember, service animals are allowed. All other dogs are not!